Privacy Policy

Effective Date: January 1, 2025
Last Updated:
 April 1, 2025

This Privacy Policy ("Policy") outlines how SheShines Global Inc. (“SheShines Global,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users ("you" or "Users") of the www.sheshinesglobal.com website ("Website"). By using this Website, you agree to the terms of this Policy.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

"Account": means collectively the personal information, payment information, and credentials used by Users to access material and/or any communications system on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Cookie": means a small text file placed on your computer or device by SheShines Global when you visit certain parts of this Website. This allows us to identify recurring visitors and to analyze their browsing habits within the Website;
"Data": means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"Personal Information": means any Data that identifies or can be used to identify an individual, including but not limited to names, contact details, billing information, and demographic data;
"SheShines Global": means SheShines Global Inc., [Insert Corporate Address];
"Service": means collectively any online facilities, tools, services, digital materials, educational resources, coaching sessions, or community features that SheShines Global makes available through the Website either now or in the future;
"System": means any online communications infrastructure that SheShines Global makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, chat forums, live event integrations, messaging tools, and feedback forms;
"User" / "Users": means any third party that accesses the Website and is not employed by SheShines Global and acting in the course of their employment;
"Website": means the website that you are currently using (www.sheshinesglobal.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, SheShines Global may collect and process the following categories of Data:

2.1 Full name
2.2 Date of birth
2.3 Job title and professional credentials
2.4 Contact information, including but not limited to:
  • Email addresses
  • Phone numbers
  • Mailing addresses
2.5 Demographic information, such as:
  • Postal code
  • Preferences and interests
  • Professional affiliations
2.6 Financial and billing information, including:
  • Credit and/or debit card numbers
  • Billing addresses
  • Other payment-related data (processed securely via third-party payment processors)
2.7 IP address (automatically collected upon accessing the Website)
2.8 Browser type, version, and device information (automatically collected)
2.9 Operating system and system language settings (automatically collected)
2.10 Web activity, including:
  • Referring URLs
  • On-site behavior (pages visited, time spent, navigation patterns)
  • Exit URLs
2.11 Cookies and session data, such as:
  • Site preferences
  • Authentication tokens
  • Behavior tracking data (see Clause 10 for full Cookie Policy)
2.12 Voluntarily submitted information, including:
  • Contact or inquiry forms
  • Surveys, applications, or feedback submissions
  • Public comments or community discussions
  • Communications via email, chat, or support channels

3. Our Use of Data

SheShines Global is committed to using your Data responsibly and only for purposes that support and enhance your experience with our platform and services. We do not sell, rent, or trade your Personal Information to third parties. Data may be used in the following ways:

3.1 Your Data will be retained for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. Data submitted via communication systems may be retained for a period of up to one (1) year.

3.2 Your Data will not be disclosed to any third parties except:
3.2.1 Where it is required for the operation of our services (e.g. third-party payment processors, hosting providers);
3.2.2 Where we are required to do so by law or to comply with any legal obligations;
3.2.3 With your express consent.

3.3 All personal Data is stored securely in accordance with applicable data protection legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the EU General Data Protection Regulation (GDPR), and/or other applicable data protection laws depending on your region. For more on security, see Clause 9.

3.4 Data may be used for the following specific purposes:
3.4.1 To operate and maintain the Website and our services;
3.4.2 To manage, administer, and process user Accounts;
3.4.3 To personalize your experience and provide customized content;
3.4.4 To process payments and manage recurring subscriptions;
3.4.5 To communicate essential account or transactional updates, including service changes, billing notices, and important policy updates;
3.4.6 To respond to support inquiries, technical issues, or other customer service interactions;
3.4.7 To send promotional content, special offers, or newsletters — only where you have given explicit consent (with easy opt-out options included in every communication);
3.4.8 To monitor usage, performance, and traffic patterns to improve our Website, services, and user experience;
3.4.9 To conduct internal analytics, reporting, or research that enhances our understanding of member needs;
3.4.10 To comply with financial reporting and legal compliance obligations, including anti-fraud and risk mitigation protocols;
3.4.11 To protect the rights, property, or safety of SheShines Global, our users, or the general public.

4.  How We Work with Trusted Third-Party Partners

SheShines Global may, from time to time, engage third-party service providers to support the operational needs of our platform. These trusted partners may assist with a range of functions, including but not limited to: payment processing, hosting and infrastructure, customer support services, advertising, analytics, communication tools, and marketing operations.

Any third party engaged by SheShines Global is carefully selected and contractually bound to comply with industry-standard data protection regulations. These partners are only provided access to the personal data that is strictly necessary for them to perform the tasks we request of them — and only for the duration required to fulfill those tasks. Use of your data by these parties for any other purpose, including resale or independent marketing, is strictly prohibited.

All third-party service providers must operate in accordance with applicable data protection laws, such as the General Data Protection Regulation (GDPR), Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and any other regional privacy regulations that may apply depending on your location. They are also expected to uphold ethical handling of data in accordance with SheShines Global’s core values — prioritizing user privacy, transparency, and consent.

We take all reasonable and appropriate steps to ensure that any personal data shared with third parties is managed securely and ethically, with measures in place to prevent unauthorized access, disclosure, alteration, or misuse. This includes regular audits of service providers, data processing agreements, and secure data transfer protocols.

By using our Website or Services, you acknowledge that your data may be processed by such third parties solely to support your user experience with SheShines Global.

5. Changes of Business Ownership and Control

5.1 She Shines Global may, from time to time, expand, restructure, or undergo changes to its business operations. This may include, but is not limited to, mergers, acquisitions, partnerships, divestitures, the sale or transfer of specific assets, or the transition of certain services or divisions to new ownership or management. In such events, any personal Data that is relevant to the transferred operations — including, but not limited to, user accounts, communications, and engagement history — may be transferred to the acquiring party as part of the business transition.

5.2 Any such transfer will be conducted in accordance with applicable data protection laws and will maintain the commitments outlined in this Privacy Policy. The new owner, acquirer, or controlling entity will be permitted to use the Data only for the same purposes for which it was originally collected, and only under the same level of protection and restrictions as detailed in this Policy.

5.3 In the event that such a transfer occurs, we will make reasonable efforts to inform affected Users in advance through our website or direct communication, wherever feasible. At that time, Users will be given the opportunity to request the deletion or exclusion of their personal Data from the transfer, provided such deletion or exclusion does not conflict with legal, regulatory, or contractual obligations. We are committed to transparency and ensuring that your data rights are respected in any such transition.

6. Controlling Access to your Data

6.1 She Shines Global is committed to giving you control over how your personal Data is used and shared. When you provide personal Data through our Website, you will be offered choices to manage your privacy preferences. These may include, but are not limited to:

6.1.1 Opting out of receiving promotional or marketing communications from us;
6.1.2 Limiting or disabling the sharing of your Data with third-party partners, where applicable;
6.1.3 Managing the visibility of your profile, content, or activity within any public or member-only areas of the platform.

6.2 You may update or modify your privacy preferences at any time in one of the following ways:
By adjusting your account settings (where available);
By following unsubscribe or opt-out links included in our email communications;
By contacting us directly at [support@sheshinesglobal.com].
6.3 Please note that even if you opt out of receiving promotional emails, we may still send you transactional or service-related communications necessary to your use of the platform (such as payment confirmations, password resets, or critical updates).

7. Your Right to Withhold Information

7.1 You are not required to submit any personal Data to simply browse the public areas of the She Shines Global Website. However, in order to access certain features — such as expert-led masterclasses, community forums, premium content, or personalized services — you may be required to create an account and provide specific information (e.g., name, email address, or payment details).

7.2 You have the option to limit or withhold certain types of Data, such as through browser settings that block Cookies, disable JavaScript, or limit tracking technologies. Please be aware, however, that such restrictions may impact your ability to fully engage with all features of the Website or Services. Some functionality may be degraded or inaccessible as a result.

7.3 You may also choose to interact with us anonymously or using a pseudonym where lawful and practical; however, identification may be required to access or modify account details, receive support, or fulfill any contractual obligations.

8. Accessing your own Data

8.1 You have the right to access, review, and update the personal Data associated with your account at any time. This can be done by logging into your user dashboard (if applicable) or by contacting us directly at support@sheshinesglobal.com.

8.2 You may also request a copy of the personal Data we currently hold about you. Where permitted by law, we may charge a reasonable administrative fee to process such requests. We will provide this information within the timeframe required by applicable privacy regulations.

8.3 If you believe that any of the Data we hold about you is inaccurate, incomplete, or outdated, you are encouraged to notify us promptly. We will make corrections where appropriate and in accordance with applicable data protection laws.

9. Security

9.1 She Shines Global is committed to safeguarding your privacy and protecting your personal Data. We employ a variety of physical, technical, and administrative security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information. These measures include but are not limited to:

→Secure Socket Layer (SSL) encryption technology for all data transmissions;
→Firewalls and intrusion detection/prevention systems;
→Secure, access-restricted data storage environments;
→Role-based access controls, ensuring that only authorized personnel may access sensitive data;
Routine monitoring, audits, and reviews of our data security practices and infrastructure.

9.2 Despite our robust security measures, no method of data transmission or storage over the internet can be guaranteed to be 100% secure. While we strive to protect your Data using commercially acceptable means, we cannot guarantee absolute security and you acknowledge this when using our Website and services.

9.3 In the unlikely event of a data breach that poses a significant risk to your rights or freedoms, we will notify affected Users without undue delay. We will also comply with all applicable legal and regulatory obligations by reporting the breach to the appropriate data protection authorities as required.

10. Changes to this Policy

10.1 She Shines Global reserves the right to amend, update, or revise this Privacy Policy at any time and for any reason. Any changes will be effective immediately upon posting the updated Policy to this page, and the revised version will include a new "Last Updated" date at the top of the document.

10.2 By continuing to use the Website or our services after changes have been made, you acknowledge and agree to the revised terms of the Policy. If you do not agree to the changes, it is your responsibility to discontinue use of the Website and related services.

10.3 We encourage all Users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal Data. Any material changes to the way we handle Data will be communicated via email or by a prominent notice on the Website where appropriate and required by law.

11. Contacting Us

At She Shines Global, we value transparency, integrity, and your trust. If you have any questions, concerns, or requests regarding this Privacy Policy, the personal data we hold about you, or any of our privacy and data handling practices, we encourage you to reach out to us directly. We are committed to handling your inquiries promptly, thoughtfully, and in full alignment with applicable privacy and data protection laws.

Whether you’re seeking to update your personal information, exercise your data rights, or simply gain more clarity about how your information is used, our team is here to support you every step of the way.

Please feel free to contact us using the information below:
Email: support@sheshinesglobal.com

Mailing Address:
40 Via Sant' Agostino Vaughan, ON Canada L4H 0Y9

We appreciate your trust in us and are always here to ensure that your experience with She Shines Global is secure, respectful, and empowering.


12. Nothing Further

12.1 Except as expressly provided in this Privacy Policy, no other representations, warranties, guarantees, or conditions — whether express or implied — shall apply. This Policy sets out the full extent of She Shines Global’s obligations and responsibilities concerning your personal data. All rights not expressly granted herein are fully reserved.
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